Customer support

Keep your solar working at its best

Help, maintenance guides and service booking for every LSN system – from home rooftops to solar parks. Scan the QR sticker on your inverter or enter your system ID.

Book a serviceTroubleshoot a problem

Find my system

Enter the ID printed on the QR sticker next to your inverter.

No sticker yet? Try a demo ID or contact us.
8system types supported
24 hreply to every request
10 yrspowering Namibia
3branches nationwide
Choose your system

Care guides for every solar system

Different systems need different care. Pick yours for simple do's, don'ts and service intervals.

LSN technician
Scan. Check. Fix.

One QR sticker. Everything about your system.

Every LSN installation gets a QR sticker. Scan it to see your system, service history and what to do if something looks wrong.

  • Your system details and next service date
  • Step-by-step help for your exact system type
  • One-tap report to the LSN team
  • Works on any phone – no app needed
See a sample system page
Quick help

Common problems

All troubleshooting guides

How it works

Support in four simple steps

Scan

Scan the QR sticker on your inverter or enter your ID.

Check

Follow the safe checks for your system.

Report

Send LSN a message with your system ID attached.

Fixed

A technician follows up – remotely or on site.

Service plans

Keep it running for 25+ years

Regular servicing protects your warranty and your investment.

FAQ

Good to know

Still need a hand?

Our technicians reply to every request within one working day.

Book a serviceContact LSN